Instructions

Our goal is to make the process of requesting reservations and checking or updating those requests as simple as possible. A basic overview of the Motor Pool's online vehicle reservation process is listed below. Once you have an account in the system, simply follow these three easy steps:

First, complete and submit the online new request form. Your reservation request is given the status of 'Pending' and you are assigned a reservation request ID. You will receive an email notifying you of your reservation request.  Use the following link for step by step instructions to Reserve a Motor Pool Vehicle or Modify an Existing Reservation.

Next, your reservation request will be processed by the Motor Pool staff. All attempts will be made to fulfill your reservation request. Most requests are responded to within 1 hour (during normal business hours). If the request can be fulfilled, then the reservation request is given the status of 'Approved'. You will receive an email notifying you of your reservation approval.

At any time, “my schedule” may be used to view the status of your reservation request(s) online. Additionally, you may cancel or request changes to your reservation request(s).

Note: If your reservation request is 'Rejected' or 'Cancelled' then you will receive an explanation with your email response indicating the reason.

Finally, pick up your vehicle at the requested location identified on your reservation confirmation. You should be sure to review our policies (if you are not familiar with them) and our current vehicles and rates. If you need any further assistance, please contact us by email, by phone (during normal business hours), or by fax.

After the vehicle is returned, please be sure to provide us with feedback on your experience with Motor Pool

Motor Pool Office Hours: Tuesday & Friday 7:30 a.m. – 4:30 p.m.                                  Monday, Wednesday, and Thursday the Motor Pool is monitored remotely

dpa_centralmotorpool@state.co.us    303-866-3030

• To begin, open the motor pool reservation website at https://colorado.agilefleet.com/fleetcommander/login.asp
• Next, read through the policies found in the Policies section of the website as seen below.  It is important that you understand all of the policies for renting a central services motor pool vehicle before you reserve and operate the vehicle.  The policies are subject to change, therefore, we recommend that you review the policies every time you reserve a motor pool vehicle.

• From the menu on the left, click on Make Reservation on the left Complete and submit the on-line Make Reservation form. Your reservation request is given the status of 'Pending' and you are assigned a reservation request ID. You will receive an email from   notifications@agilefleetcommander.com notifying you of your reservation request.

1. After signing in click on “Make Reservation”
2. Fill out the following pages accordingly
3. After submitting your request you will be able to see pending reservations under “My Schedule”
4. You will then receive the following email after your reservation is approved

• The Vehicle Reservation window will open.  The first question asks who the reservation is for.  Make your selection then click Next.

• The next question asks which type of reservation you would like.  Unless you have been directed otherwise, select “Daily Rental” then click on Next.

• The Vehicle Reservation – Start Request window will open.  Verify the prefilled information and complete all required fields.  This is a great time to verify that the VCODE listed is correct.  Once verified and completed, click on Next to submit your reservation.  

Your reservation has been submitted.  What happens next?

• Your reservation request will be processed by the Motor Pool staff. All attempts will be made to fulfill your reservation request. Most requests are responded to within 1 hour (during normal business hours). If the request can be fulfilled, then the reservation request is given the status of 'Approved'. 
•  You will receive an email notifying you of your reservation approval.
  • Use the “My Schedule” button as shown in the image below to view the status of your reservation request(s) on-line. Additionally, you may cancel or request changes to your reservation request(s).
  • Note: If your reservation request is 'Rejected' or 'Canceled' you will receive an explanation with your email response indicating the reason.

Finally, pick-up your vehicle at the requested location identified on your reservation confirmation, kiosk instructions can be found in the Motor Pool Check Out document. You should be sure to review our policies (if you are not familiar with them) and our current vehicles and rates. If you need any further assistance, please contact us by email, by phone (during normal business hours). 

Before operating the Motor pool vehicle please ensure you have read the policies of the Central Services Motor Pool. They are found below as well as on the Agile website under “Policies”.